FAQ
Can I make my order eco-friendly?
Sure! Some of our vendors specifically provide us with paper that is either 100% recycled or contains some post consumer waste. It is also domestically milled and created using renewable energy sources such as hydro power or wind power. You want "green" invitations? You got em'!
I'm a little behind, can you rush my order?
Usually, yes. Contact us with your time frame and we'll be happy to assess your specific situation and let you know if we're able to complete it or not. It all depends upon the complexity of your order and how many other orders we have to complete in that time frame. If we are able, an additional fee will be added to your invoice. We're sorry, but if we didn't charge extra and everyone rushed their orders, we wouldn't be able to complete any on time!
Will my invitations come assembled?
Yes! That's what you're paying us to do, after all! The less you have to do the better! However, if you'd like a quote for just the materials for you to assemble, though we don't recommend it, we'd be happy to do that as well. (for flat printing only)
How can I pay for my order?
We'll send you an invoice via e-mail where you can pay securely by credit card using PayPal (no account required) or you can pay by check or cash (checks subject to $25 return fee). Whatever is easiest for you!
What types of printing do you offer?
We do flat printing in house, but offer digital, thermography, and letterpress printing through our partner vendors. Embossing and foil stamping are also available.
When should I place my invitation order and when should I have them mailed out by?
We recommend that you place your order between 4 and 6 months before your event date, and definitely no later than 12 weeks out. Invitations typically need to be mailed out 8-10 weeks prior to your date. We also find that its best to leave at least 2 weeks of "wiggle room" between our ship date and your mail out date. Typically you'll recieve your order within a month of your final proof approval.
When do Save-the-Dates typically get sent out?
Usually 6-9 months before your event. Sometimes even farther out if you are having a destination wedding.
Can I incorporate a photo into my invitation?
Of course! When we meet, we invite you to "bring to the table" anything that inspires you or that you'd like to center your event theme around.
Can I get a preview of what my invitation will look like before I order it?
Yep! You receive two electronic proofs with your order ($15 each after that) and full mock-ups are available, though they usually cost between $50 and $100 depending on the complexity of your order.
What exactly is an electronic proof?
An electronic proof is an image of the printed part of your invitation so that you can see exactly what your invitation will look like before you place your order. We can send it to you easily via e-mail.
Are you able to create other products in addition to just invitations?
Absolutely! We love getting orders for more than just invitations! In addition to save-the-dates and invitations, we also do announcements, programs, table cards, place cards, menus, thank you stationery, favor boxes, tags, labels, ceremony & reception signs, welcome cards, direction cards, rehearsal dinner & brunch invites, and bachelor/ette party invites. We can even create a custom guest book to match! The list goes on and on! Other events include birthday invites, baby announcements, holiday cards, graduation invites, and pretty much any party or event that you can think of! We can aslo provide monograms or lettering for lighting or to your bakery if needed.
Can you do out of the ordinary invitations using pocketfolds, pouches, or boxes?
Definitely! We have pocketfolds and pouches of all shapes and sizes for you to choose from, as well as boxes and silk boxes. We only use the highest quality materials for our orders. Custom lining is also available for the boxes, as well as our envelopes. Want embellishments? We've got plenty, including rhinestones, ribbon, wax seals, faux flowers, etc.
